Contact
One inbox for everything: support, sales, licensing, press. It is read by the people who build ValTerra.
What to write about
Support
Installation, a scene that behaves oddly, a camera match that will not converge. Attach the photo and the Max version.
Licensing and team packs
More than 25 seats, invoices, purchase orders. Tell us how many seats you need.
Education
Teachers and students aged 18 or over at accredited schools and training providers we recognise get the full version free, for non-commercial teaching and learning. Apply with the form on the pricing page, or write to us here with the same details.
Press and partnerships
Review copies, interviews, and anything that needs a human on the other end.
Who you are writing to
ValTerra for Autodesk 3ds Max is built by Valerii Nikulin, sole proprietor (FOP) registered in Ukraine, trading as Shall We Art. Payments are handled by Paddle, our merchant of record.